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Session Id : TXxoXgUmxGnjX0hWyvQO0+
Power Automate - General Discussion
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Desktop Flows stuck as running/queued in Gateway. Nothing will run.

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Posted on 11 May 2023 16:49:56 by 314

I have a series of cloud Flows that each trigger a Desktop flow. All of a suddenly today, queued Desktop flows are getting stuck in a perpetual running/queued status and will never actually start running. This means nothing new going into the queue can run. I can't can't find any way to remove these stuck flows so the Desktop flows can resume properly.

Cayshin_0-1683822925110.png

Cayshin_1-1683822941495.png

 

I've canceled all the Parent flows for these desktop flows, but they still show up as queued in this list.

I've tried:

1) Restarting the On-premise Data Gate

2) Reinstalling/Updating the On-Premise Data Gateway.

3) Restarting the VM the desktop flows and gateway run on.

 

My desktop automations are dead in the water until these stuck items are removed. Has anyone else encountered this and know how to resolve it?

  • Mohican83 Profile Picture
    29 on 21 Feb 2024 at 17:48:23
    Re: Desktop Flows stuck as running/queued in Gateway. Nothing will run.

    My issue was a broken connection to microsoft teams.  Once I fixed the connection, it all went well.

  • johnnyongesa Profile Picture
    8 on 10 Nov 2023 at 11:47:47
    Re: Desktop Flows stuck as running/queued in Gateway. Nothing will run.

    Did anyone get a solution for this, my unattended flow is stuck at queued, then when I decide to remote to my server manually it now throws a user session exists on the servers.  it seems to only detects the server when I remote to it using RDP

  • Verified answer
    Cayshin Profile Picture
    314 on 11 May 2023 at 17:32:05
    Re: Desktop Flows stuck as running/queued in Gateway. Nothing will run.

    Whatever the issue was, it seems to have resolved itself. Queued items finally started processing again and cleared themselves out.

     

    I still wish I knew what the root cause was and how to resolve the issue sooner compared to waiting.

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