Solved: Resubmit the Request for Approval when approver rejecting the item using flow in sharepoint

Resubmit the Request for Approval when approver rejecting the item using flow in sharepoint

Hi All,

In my past exp. with workflows - when item rejected by approver - workflow will be cancelled and will start it again.
But to implement the rejection scenarios (Approvers reject it has to go back to Requestor) in our current requirement,
I am trying to achieve the same using Sequential workflow only (If it is State-Machine - more complicated and time consuming, Maintenance problems in future)

We have 4 levels of workflow :

If Approver1 Rejected, - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver2 Rejected - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver3 Rejected - It has to go back to Requestor for additional changes. and workflow should start from the one who requested the changes.

If Approver4 Rejected - It has to go back to Approver3 for additional changes. and workflow should start from the one who requested the changes.

Challenges with Flow:

All the approvers having three buttons(Approve, Reject, Need MoreInfo)

Once Approver clicks on "Request for more information" Option in mail -> email will be sent to requester saying" your approver requested for more information" , and provided EditListItem link in Rejection email, Now Requestor submitted the change successfully. Here the issue is Flow is not identifying that Requestor has submitted a change.

Tried following question, but didn't get any answer.

https://powerusers.microsoft.com/t5/Building-Flows/How-to-resubmit-the-Request-for-Approval-using-cu...

Tried with other option:

Once the approver rejected the item - it will go to Requestor(sending edit link in rejection email),
After Requestor submit the change successfully , in this case it should trigger the workflow.
To trigger the workflow again , changed the triggering condition from "Start Workflow when create the item" --> "Start Workflow when create/edit the item" , but this is not the valid for some scenarios, specially (update item -Action)..

Can anyone pls let me know - is there any way to achieve using MS Flow..

Thanks

Vishnu

Hi @Anonymous ,

Sorry for I'm afraid that the requirement for resubmitting approval with multiple approvers wouldn't be easily achieved in Microsoft flow currently.

I suggest that you should create a list with column for each approver's email, and each approver's response.

You could create a flow to run when an item is modified in the list, check if all the response is equal to approval, if not, send an approval to the special approver in the parallel branches. and the responses would be updated in the list item.

So when all the response is equal to approve, the approval is finished.

Best Regards,

Alice

Community Support Team _ Alice Zhang
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