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Posted on 5 Nov 2024 05:40:27 by lion

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when I try to run flow use 'run in picture-in-picture', it displays below screen issue, I try to input username and password but repeat below issue again.

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Business Process Flows

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lion 100 on 05 Nov 2024 at 07:51:35

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Your credentials did not work

Hi Robu1, I finished the items you list, but issue still there, the issue was happen in windows 11, no issue in windows 10.
Robu1 1,239 Super User 2025 Season 1 on 05 Nov 2024 at 06:18:42

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Your credentials did not work

Hi lion,

Thank you for choosing Microsoft Community.

Here are some steps to troubleshoot and resolve the issue with running a flow in Picture-in-Picture mode in Power Automate Desktop

Check Credentials:

Ensure that the username and password you are entering are correct.

Verify that your account has the necessary permissions to run the flow.

Update Power Automate Desktop:

Make sure you are using the latest version of Power Automate Desktop. Updates often include bug fixes and improvements.

Enable Picture-in-Picture Mode:

Ensure that Picture-in-Picture mode is enabled on your machine. You can do this by running the following command in Command Prompt as an administrator:

cmd
cd "C:\Program Files (x86)\Power Automate Desktop"
PAD.ChildSession.Installer.Host.exe

If you installed Power Automate from the Microsoft Store, you might need to enable this feature manually.

Check Windows Policies:

Ensure that the user running the flow has the following Windows policies enabled:

Allow Log On Locally: Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment > Allow Log On Locally.

Access this computer from the network: Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment > Access this computer from the network.

Run as Administrator:

Try running Power Automate Desktop as an administrator. Right-click on the Power Automate Desktop icon and select "Run as administrator."

Review Logs:

Check the logs for any error messages that might provide more details about the issue. Logs can often point to specific problems that need to be addressed.

I hope these steps help resolve the issue! If you need more specific guidance, feel free to ask.

If this fixes the issue, please mark as resolved to help others with find it.

Happy to help
Robu 1

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