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Detecting Out of Office issue

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Posted on by gorowe76

Hello All,

I am building an approval flow that checks to see if the manager is OOO and actions differently depending on the result. Currently my flow is set up as shown below. It works perfectly except some managers are returning as OOO when they are actually IN office. That appears to be because the response from mail tips is

"automaticReplies": {

"message": ""

}

Flow works fine if response is

"automaticReplies": ""

}

What is causing the "message" to show and how can I account for it?

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Building flows

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David- 1,254 on at

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I do this a little differently, and this works for me:

For the condition, I use the expression length(variables('OOO String')) from the variable I created. Then my flow does different things based on whether there is an automatic reply message set. I think the screen shot should be enough for your to see my differences since we are doing almost the same thing. For us, OOO is Out Of Office 🙂

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gorowe76 8 on at

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David,
Thank you for the suggestion, I did try it but I am still getting the supervisor showing as OOO. The output of the variable for her shows as below. The logic is working because the length is greater than "0" but why is she the only one - that I can tell - that has this "message":" " and how do I account for it?

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v-liwei-msft on at

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Hi @gorowe76

I suggest you to use this formula:
empty(items('Apply_to_each')?['automaticReplies']?['message'])
I have made a test for your reference:
I think this link will help you a lot:
Solved: Check if the automaticReplies is equals to null - Power Platform Community (microsoft.com)
Tip #1388: Check if someone is out | Power Platform & Dynamics CRM Tip Of The Day

Best Regards,
Levi

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David- 1,254 on at

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Which value are you using to set the OOO String variable?
You want to use the Automatic replies message. If no message is set, it will be null.

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gorowe76 8 on at

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Thank you Levi, this worked.

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gorowe76 8 on at

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I tried your solutions but for whatever reason it was failing. Thank you very much for your suggestions, it is very much appreciated.

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