web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Welcome to the Power Platform Communities
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Triggering a customer ...
Power Automate
Answered

Triggering a customer journey using Power Automate

(0) ShareShare
ReportReport
Posted on by EBMRay 1,712

Hello everyone,

I have a Power Automate Cloud flow that triggers on a daily basis that performs an update to the contacts entity.
After the targeted contacts in the entity are updated, I have a requirement to trigger a specific customer journey in the Dynamics 365 Marketing Module.


I would like to know if it's possible:

  • To perform a bound or unbound action to trigger a specific customer journey in the marketing module.

If the above is feasible, can please someone provide an example to achieve the above scenario?

Any help is highly appreciated.
Thank you!

Categories:
Building flows
I have the same question (0)
  • Verified answer
    v-qiaqi@microsoft.com Profile Picture
    v-qiaqi@microsoft.com Microsoft Employee on at

    Hi @Julien2,

    Sorry for the limited license for Dynamics instance, I will navigate you to the Dynamics forum for help:

    Microsoft Dynamics Community 365 Forums

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 592

#2
Valantis Profile Picture

Valantis 340

#3
11manish Profile Picture

11manish 284

Last 30 days Overall leaderboard

Featured topics

Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Question for everyone : How are you using Create Text GPT in AI Builder?
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans