Power Platform Community Forum Thread Details

Condition returns false

I have a flow set up to check department numbers to send an approval to points of contact for said departments. My flow runs at least 20 items a week, of those items about 5 of them return false incorrectly. If I go back into the items that were marked false and hit resubmit they immediately go true and continue down the correct path. Is there some fail safe I can put in to make sure it marks true when it has a match?

@TimothyP1 Can you show a full screenshot of your flow? It'll help to provide more insights.

In the meantime, to troubleshoot your condition action—take a look at the first section of this YT Tutorial: 5 Power Automate Troubleshooting FAQs and Helpful Tips for Creating Better Flows

A common reason a condition returns false when you are expecting it to return true is due to incorrect value comparison.

In this Power Automate tutorial, I explore 5 frequently asked questions that pop up when troubleshooting a flow. If you’d like to to level up your Power Automate flow skills and learn how to troubleshoot your Power Automate flow—this tutorial is for you!

IN THIS VIDEO:

✅ How to troubleshoot a false Condition action result

✅ How to get dynamic content when it isn’t selectable from the list of dynamic content

✅ How to troubleshoot an Apply to Each action that isn’t looping through

✅ How to troubleshoot a skipped Apply to Each action

✅ How to troubleshoot a Filter Query

✅ How to use a SharePoint yes/no column in a Filter Query

✅ How to use Compose actions to troubleshoot a Power Automate flow

✅ How to troubleshoot multiple emails being sent

✅ How to troubleshoot multiple Teams messages being sent

Hope this helps!

If I helped you solve your problem—please mark my post as a solution ✅.
Consider giving me a 👍 if you liked my response!

👉 Level up your Power Automate skills by checking out my tutorials on YouTube
👉 Tips and Tricks on TikTok and Instagram

Quick Links