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Power Automate - Using Flows
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Approval failed to sent out ocassionally

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Posted on by 134

Hi Community, 

 

Have you all experienced Approval failure to capture assigned value? Show as the photo below. 

bradt30h_2-1637904640408.png

If so, how do you fix it?

  • v-jefferni Profile Picture
    on at
    Re: Approval failed to sent out ocassionally

    Hi @bradt30h ,

     

    Please try below steps to troubleshoot:

    1. Save this flow as a new one.

    2. Use this original flow, delete the send approvals action, add a compose data operation and use manager email as the input.

    3. Use this failed history to test and run the modified flow, check the results of the compose action to see if any email will be lost.

     

    Best regards,

    Community Support Team _ Jeffer Ni
    If this post helps, then please consider Accept it as the solution to help the other members find it.

  • bradt30h Profile Picture
    134 on at
    Re: Approval failed to sent out ocassionally

    This is my approval built as I said - generally it works but sometimes it fails to capture approvers. The email I used in the approver was the trigger from SharePoint person field.

    bradt30h_0-1638502888353.png

    bradt30h_1-1638502948059.png

     

    If this case happens, I need to resubmit the flow to fix the bug.  This issue is bugging me so much. Appreciate for thousand if anyone has a solution for this 😭

  • bradt30h Profile Picture
    134 on at
    Re: Approval failed to sent out ocassionally

    Hi Jeffer,

    Generally, the flows work but sometimes it didn't manage to grab the assigned approval and fail to send out the request. It seems like a bug to me... 

     

    The overall flow is user submit a form and it will send to the approver for review. That's about it.

  • v-jefferni Profile Picture
    on at
    Re: Approval failed to sent out ocassionally

    Hi @bradt30h ,

     

    Could you please share more details about your flow, especially in the send approval action?

     

    Best regards,

    Community Support Team _ Jeffer Ni
    If this post helps, then please consider Accept it as the solution to help the other members find it.

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