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Power Automate - Using Flows
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Getting a 500 code from AppInsights connector for several days

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Hi there! 

 

I have a flow that fetches data from AppInsights. However, it has been returning 500 consistently for the past 5 consecutive days. I tried the query directly using AppInsights and successfully fetched the data there. 

 

Can you guys take a look? (Note: I'm an Internal MSFT customer) 

 

Here are a few responses:

{
  "id""6431a4f9-702e-4589-904c-66c51c975704",
  "requestId""dc664498-3d73-43ac-86e6-083a666e8fb5",
  "statusCode"500,
  "errorCode"0,
  "message""An error has occurred. For more information, please check the logs for error ID 6431a4f9-702e-4589-904c-66c51c975704"
}

 

{
  "id""799f6230-d12f-43f1-adb3-33c3cef0645e",
  "requestId""f263ebb5-f02c-412f-9e6c-f8c05d939ded",
  "statusCode"500,
  "errorCode"0,
  "message""An error has occurred. For more information, please check the logs for error ID 799f6230-d12f-43f1-adb3-33c3cef0645e"
}

 

Thanks! 

  • jasole201503 Profile Picture
    on at
    Re: Getting a 500 code from AppInsights connector for several days

    The 500 error is not transient. Since I'm an internal customer, an engineer from the AppInsights team did reach out to me off-line and worked with me in resolving this issue. For transparency, to help external customers who might come across this issue, the error was caused by the fact that I was using a beta version of the connector, which has become incompatible, so I ended up recreating the flow, since the Flow webapp prevented me from replacing the connector in the existing flow.

  • v-xida-msft Profile Picture
    on at
    Re: Getting a 500 code from AppInsights connector for several days

    Hi @jasole201503,

     

    Do you use Azure Application Insights connector within your flow?

     

    The 500 error is a temporary or transient failure, click Resubmit to try the flow again. I have made a test on my side and don’t have the issue that you mentioned.

     

    In addition, please consider take a try to re-create a connection to the Azure Application Insights connector and check if the issue is solved.

     

    Best regards,

    Kris

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