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Power Platform Community / Forums / Power Automate / Start An Approval - As...
Power Automate
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Start An Approval - Assigned To error

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Posted on by 17

Hello All

 

I needed to create an approval flow that triggers when a sharepoint list item is added. I used the template provided and managed to get it working but then I noticed that the requests are being sent under my name even (creator of the flow) even if the requestor is another user.

 

So I modified the flow and added my own Start and Wait for an Approval that allows you to add the requestor (the one who created the item).

 

Issue is, when I try to add the assigned to field (hardcoded, there will be just one approver) it gives this error:

The request failed. Error code: 'GraphLookUpRequestFailedError'. Error Message: 'User lookup request to Graph failed lookup for user identifier:

 

As you can see, when I added the true approver it gave me this error so then I tried running it assigned my own user as the approver but the error persists. I am 100% sure the email is written correctly and the user does exist within the organization, it is me after all.

 

 

The request failed. Error code: 'GraphLookUpRequestFailedError'. Error Message: 'User lookup request to Graph failed lookup for user identifier: '{"@odata.type":"#Microsoft.Azure.Connectors.SharePoint.SPListExpandedUser","Claims":"i:0#.f|membership|roy.coello@xxxxx.com","DisplayName":"Coello, Roy","Email":"Roy.Coello@xxxxx.com","Picture":"https'.'.

 

 

This is how the action is configured. It didnt work, then I tried adding the user as plain text 'roy.coello@xxxxx.com;' and it worked once but then it started to fail again and has failed in the multiple attempts I have done.

RoyCoello_0-1617208637287.png

 

Notice how the email picker works in the Assigned To field

RoyCoello_1-1617208887409.png

 

And notice how it behaves in the Start and wait for an approval action that comes from the template Microsoft provides (the one without the Requestor field). Even my job title is showing.

RoyCoello_3-1617208963404.png

 

 

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I have the same question (0)
  • VIDIT Profile Picture
    666 on at

    hi @RoyCoello  I am not sure if the start and wait takes users Id's outside the organization check out this link regarding the common assign to errors - https://support.microsoft.com/en-us/topic/common-errors-creating-and-assigning-flow-approvals-78456797-a0ba-42c2-9ec6-2de209991bac

     

    Hope this helps ! 

    If this resolves your issue please mark this post as answered and hit me a thumps up.

    Thanks and Regards,

     Vidit

  • RoyCoello Profile Picture
    17 on at

    This doesn’t help me in anything. The solution it gives is that the user is not within the organization when the user I am trying to place in the Assign To is me. 

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