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Wrong response Link in Power Automate with MS Forms and Approval Process

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Posted on by Roger Koplenig

Dear Community,

I’ve created a flow in connection with a MS Forms questionnaire and an approval process
(see screenshot in the attachment – sorry, only available in German).

The process is as follows:

Start when a response is submitted
Get response details
Start and wait for an approval
Condition (true or false)

The approver doesn’t get the right link to the latest response from the questionnaire.

I’ve figured out the following:

Link in approvals e-mail:
https://forms.office.com/Pages/DesignPageV2.aspx?prevorigin=shell&origin=NeoPortalPage&subpage=design&id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&analysis=true&topview=SurveyResults&qid=r54329937b482430a9c5c4cbeb34a3651&ridx=4

Link in the browser after the link in the e-mail has been clicked:
https://forms.office.com/Pages/DesignPageV2.aspx?prevorigin=shell&origin=NeoPortalPage&subpage=design&id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&analysis=true&topview=SurveyResults&qid=r54329937b482430a9c5c4cbeb34a3651&ridx=0

This would be the correct link, leading to the latest response:
https://forms.office.com/Pages/DesignPageV2.aspx?prevorigin=shell&origin=NeoPortalPage&subpage=design&id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&analysis=true&topview=SurveyResults&qid=r54329937b482430a9c5c4cbeb34a3651&ridx=3

So, the first mistake is that the submitted link to the approver has the responseID 4, instead of 3, which would be right. Regardless of that fact, after clicking this link it gets changed by ghost hand to the responseID 0, and the first response to the questionnaire is shown in the browser window.

Does anyone know a solution to this?

Thank you very much in advance for your support!

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Ravi-Prajapati 416 Moderator on at

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The issue you’re facing is likely because of how Microsoft Forms structures its SurveyResults URL and how the ridx (response index) parameter works. Power Automate might be linking to the wrong response because it doesn’t directly pull the correct response index.

Solution: Construct the Correct Forms Response Link

Instead of relying on the default link, manually construct the link using the response ID from the "Get response details" action.

Steps to Fix the Link:

Modify the link format so it points to the latest response dynamically:

Use the Response ID from the "Get response details" action.

The link should be formatted as follows:

https://forms.office.com/Pages/ResponsePage.aspx?id=<FormID>&responseId=<Response ID>&topview=SurveyResults

Update the "Start and wait for an approval" action to include the dynamically generated URL in the approval message:

Edit the Details or Item Link fields.

Insert the correct URL:

https://forms.office.com/Pages/ResponsePage.aspx?id=<FormID>&responseId=<Response ID>&topview=SurveyResults

Replace <FormID> with the actual Form ID (found in the original Form link).

Use the dynamic content Response ID from the Get response details action.

Example

Let's say your Form ID is:

ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u

And your Flow retrieves Response ID = 3.

Your final approval link should be:

https://forms.office.com/Pages/ResponsePage.aspx?id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&responseId=3&topview=SurveyResults

This ensures the link directly opens the correct response instead of relying on ridx, which can be unreliable.

Summary

✅ Use responseId instead of ridx
✅ Manually construct the correct link
✅ Pass this link in the approval request

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Roger Koplenig 4 on at

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@Ravi-Prajapati

Dear Ravi,

thank you very much for your detailed answer to my question.

Unfortunately, it does not solve the problem. I've edited the link as you suggested and it now

looks like this:

https://forms.office.com/Pages/DesignPageV2.aspx?id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&responseId=&topview=SurveyResults

The link shown now in the approval email states the responseID 9, which would be the correct one. But after clicking that link, the browser

gets opened and again the first response to the questionaire is shown. The link gets changed to: https://forms.office.com/Pages/DesignPageV2.aspx?id=ru-V0em41Uimf4Uny8zLz6bhllDjyAhCuysLnMWuiG9URUhDMUpRR0hOTjEzVjk2TkE0QlBEMElTOC4u&responseid=8&topview=SurveyResults&subpage=design&qid=r54329937b482430a9c5c4cbeb34a3651&ridx=0

Do you have any further idea, how to solve this?

Thank you very much in advance!

Best regards

Roger

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