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PDF attachment is empty

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Posted on by Florcita

Hello everyone!

Im using a flow with Power Automate to automate the export of a PDF file from the Power BI service and send it via email, and I have a problem: the attached file arrives blank (empty). What could be happening?

The flow is working but the attachment is empty.

Thanks for you help!

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Nived_Nambiar 18,138 Super User 2026 Season 1 on at

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Hi @Florcita

did you ensured that you have added attachment content in below section of send email action ?

Thanks & Regards,
Nived N 🚀

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Florcita 8 on at

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Hello!
Yes, here's a print screen:
I get an email with the attachment but when i open it, its completely blank (its weight its 1,4MB).

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v-yetonggu-msft Microsoft Employee on at

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Hi @Florcita ,

This is a problem for new designers.

I suggest that you build your future flows in the classic designer.

Please create a new flow and then build the flow in classic designer.

Best Regards,

Sunshine Gu

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Florcita 8 on at

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Hello @v-yetonggu-msft, thanks for you reply!

Ive tried what you said but unfortunately it didnt work. Here are the print screens, maybe you can see some kind of error.

I think the problem might be with the PDF's content as its shown with characters (as the information were encrypted).

I will keep trying to solve this problem!

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