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Data connection to File System object no longer working

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Posted on by Leon_S 2

I've been using various flows to copy files to our office server. After updating the on-premises data gateway app in Mar 2019, the flows all fail with a 403 message "The credentials for this connection do not have access to...". 

When I check my connections I now get a message "Your license(s) doesn’t support use of gateways." 

Our IT department confirmed nothing has changed to my licencing option (O365 Enterprise E3). The status of the on-premises gateway is "all set up". 

 

Anybody know whether the licence agreements have changed recently or why the gateway would no longer work?

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Using connectors
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  • Verified answer
    MattWeston365 Profile Picture
    MattWeston365 1,701 on at

    Hi @Leon_S , the licensing model for PowerApps and Flow changed on the 1st February where some components such as Custom Connectors, and the Data Gateway, now require Plan 1 or Plan 2 to be able to use. There was a grace period up to the 31st January 2020 for users of existing components. Whether the update to your Gateway has cut short your extension, I can't be sure, but here's the related forum post on it.

     

    https://powerusers.microsoft.com/t5/Microsoft-Flow-Community-Blog/Licensing-Updates-to-Microsoft-Flow-and-PowerApps-in-Office-365/ba-p/191196

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