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Failed to Get Window (After Save As Dialog)

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Posted on by Kengakrd

I use power automate desktop. And got a Issue about "Failed to Get window"

My application is to looping get excel record inquiry data in system and download files.

The error occur when. The robot find the data and save files (Windows save as file dialog appear)

The robot save files successfully.

When start the next record seem Power automate can't find any UI Element and throw "Failed to get window"

I try to Test the element while application struck there. The element is found correctly.

I try to test many scenario. All record step will run fine "If there no Windows save files dialog appear" still found the element.

And robot run perfectly.

I assume that the "Windows save files dialog" is the cause of this case. And try to use "Focus Window" and "Get Window" but it no luck.

After "Windows save files dialog" and save done. Next UI Element can't not be found. and throw error "Failed to Get window"

Will thank you for assist.

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Power Automate Desktop

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Srini007 3,490 Super User 2026 Season 1 on at

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Hi @Kengakrd

As you are saying that you are looping the excel and the next loop it is getting the Failed to get the Windows
As I'm seeing the selector could you check that in the Next looping do the Name is the same as below screenshot

If that is changing then you have to maybe pass some wild characters to make it dynamic

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Thanks,
Srini

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Kengakrd 2 on at

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Thank a lot Srini for advise.

It also use wildcard too. (As contain option in selector by use only 'Current Statement' ). but result is the same.

After "save" windows dialog appear and click save. Then Power automate desktop sudden can't fine any UI Element.

Then stop the Automate in that state for debug. I use Test Selector in that state and the UI Element still found there!!!.
It very wired because when run the Power Automate can't found the UI Element in 2nd round but Test Selector still found the element.

Now I solve the issue temporally by alternate way by print document via 3rd party application such as PDFCreator as a save files dialog inkstand of windows save files dialog. Everything work perfectly.

<<<<< Print Document by this app to different popup "save as" for avoid normal windows save as dialog.

But the pain point is I must always install 3rd party app to avoid this issue.

Not sure another people face this windows dialog lopping same as this.

Thank again for helping again.

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