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Copilot Studio - Topic Creation & Management
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can copilot studio / PVA direct visitors to related information that they may not have specifically asked for

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Posted on by Microsoft Employee

I'm wondering if copilot could provide additional related information that they may not ask specifically, for example, people ask the bot for a health and safety policy for their area and the bot also provide a risk and hazard matrix / list as it is related content. 

  • Umianta Profile Picture
    290 on at
    Re: can copilot studio / PVA direct visitors to related information that they may not have specifically asked for

    Hi @berryst 

    You can orchestrate conversation flow in such a way that it can consider related content.

    see the below example, I am defining "risk and hazard matrix" as synonyms of "health and safety"

    Umianta_0-1714439087978.png

     

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  • adilei Profile Picture
    on at
    Re: can copilot studio / PVA direct visitors to related information that they may not have specifically asked for

    Seems possible, but you might have to pre-define what's considered "related content".

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