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Power Automate
Suggested Answer

Can't sign in

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Posted on by
Even if I delete the cache or reinstall, I still can't sign in.
I get the error message "An error occurred while communicating with the Microsoft Power Automate cloud service. Please try again, and if the problem persists, contact your administrator."
The cause seems to be that the msalcache.bin3 file that is referenced when signing in is missing, so there is no information to reference, but no matter how many times I reinstall and sign in, it is not generated.
Do you know how to generate the msalcache.bin3 file?
I have the same question (0)
  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,433 Super User 2025 Season 2 on at
     
    Can you try rolling back 1 or 2 versions of PAD and try again.
     
    There are a number of issues happening atm.
     
    Cheers,
     
    If this helps resolve your issue, Please Mark as the answer and maybe a like
     
    Happy Friday!
  • ronaldwalcott Profile Picture
    3,847 Super User 2025 Season 2 on at
    When reinstalling check task manager and stop all associated processes.

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