I can't get a simple flow from a template to work

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Posted on by McCheese

I'm using the save email attachements to onedrive template.

Both the mail and Once Drive connections seem to me OK.

No flow that I create works, they seem to fail getting email

I have tried several times.

Perhaps I'm missing some obvious setup issue?

flow failure.JPG

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Using flows

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kkurni Microsoft Employee on at

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Hi DMac,

Do you mind to send me how you configure your flow ?
and flow ID and run ID as well from that URL ?

From that error if seems there is a problem with your office365 connections.
Would you mind to check you office365 connection that you use with that flow, whether there is no authentication issue ?

Thanks

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McCheese 30 on at

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I sent them to you.
When loggedinto flow it it does confirm I'm connected to O365 and logged in

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kkurni Microsoft Employee on at

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@DMac Do you mind to send us flow id and flow run ?
You should be able to get it from the URL.

@SameerCh After I looked at the trigger "Office 365 - On New email", The output is :
status : 500
message: Unknown error
source: 127.0.0.1

Would you mind to take a look why this office connector return 500 ?

Thanks

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Community member on at

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@kkurni I dont know why it is throwing an error. You should log an ICM ticket.

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Community member on at

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@kkurni I dont know why there is an error. You should log an ICM ticket.

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kkurni Microsoft Employee on at

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I already created a ticket for this. #23404544

@DMac Would you mind to send us your flow name and run id ?
Just copy paste that url where you see that error.

Thanks

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McCheese 30 on at

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Here you go:

https://flow.microsoft.com/manage/flows/93f03c9f-5467-418d-acaa-3c96b7f0ea34/runs/08587269638232521609856536132

I recreated another flow that did something similar and it did run once sucessfully.
Then it started failing too in the same spot

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McCheese 30 on at

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I think I may have figured this out.

I had a microsoft account with the same email as my work email (Created before we switched to O365).
I changed that account to use a different email as primary and then created a new flow.
That one seems to be working.

Only problem is that I now have two accounts in the dropdown with the exact same email address.

There does not appear to be a way for me to delete the bad one

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kkurni Microsoft Employee on at

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That's good news. Thanks for debugging this.

To delete connection, you can go to connections page and delete that connections.
https://flow.microsoft.com/manage/connections

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