Action 'Subtract_from_time' failed

(0) Share

Report

Posted on by albusbui

Hi PA experts,

I am launching a Microsoft Request form for internal use, in which I wanted to set up an automated action as follows:

- The requestors are required to fill in their expected delivery date, our team are rejecting any delivery date that is less than 3 weeks from the submission date

- I set up a PA workflow in which once the form is submitted, PA will calculate the difference in days between the expected delivery date and the submission date. Then it will apply a condition to see if the calculated time is less than 21 days, an automatic rejection email will be sent to the requestor.

However, on the test run, I encountered the error "Action 'Subtract_from_time' failed", detailed in the screenshot (NB - I set the submission date to be based time, the other to be the interval)

Could anyone please kindly advise what might go wrong and suggest some ways for correction? Any great advice on a different way to handle my scenario would be highly appreciated!

Thanks in advance!

Albus

Categories:

General topics

I have the same question (0)

All responses (8)

Answers (2)

Verified answer

v-dezhili-msft Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!
Hi @albusbui ,

Interval needs an integer in Subtract_from_time' failed actin, you cannot fill in a date here.
If you want to calculate the number of days between two dates use the dateDifference() formula.
split(dateDifference(outputs('Start_Date'),outputs('End_Date')),'.')[0]

Best Regards,
Dezhi

Was this reply helpful? Yes No
Chriddle 8,513 Super User 2025 Season 2 on at

Like (0)

Report
Copy link

Link copied!
Convert your dates to ticks, subtract them and divide the result by the number of ticks per day:
div(sub(ticks('2023-03-13T12:01:38'), ticks('2023-04-30')), 864000000000)

Was this reply helpful? Yes No
albusbui 29 on at

Like (0)

Report
Copy link

Link copied!

Thanks so muchhh, Dezhi! This looks like it works with your function. However, once I applied the output for the next Condition in the flow, it showed again the error about 'String' and 'Integer' value... Could you please advise? Thank you!

Was this reply helpful? Yes No
albusbui 29 on at

Like (0)

Report
Copy link

Link copied!

Thanks again, Dezhi. I added string(21) and it worked well now. Regards,

Was this reply helpful? Yes No
Chriddle 8,513 Super User 2025 Season 2 on at

Like (1)

Report
Copy link

Link copied!

The return value of @v-dezhili-msft 's expession is a string. You can convert it with the function int().
However, I recommend using the tick() approach because the return value of the dateDifference() function is strange. Compare differences of more and less than a day ‌‌😉, split(...)[0] will not return the desired value!

Was this reply helpful? Yes No
albusbui 29 on at

Like (0)

Report
Copy link

Link copied!

Hi @Chriddle @v-dezhili-msft

Thank you both for your advice. A new issue has occurred which I assume it relates to @Chriddle 's highlights 'Compare differences of more and less than a day ‌, split(...)[0] will not return the desired value!'. Please see below:

I use the split approach and there's no error, but the end result made me confused.
I ran a test showing the difference in days are 4 days (less than 21 days as we required), but the condition appeared as False (see below). I am not sure if the issue was because I set up the flow wrongly, or is it due to the split approach?

Here's the original flow for your reference.

@Chriddle Could you please kindly advise how I can set up the tick approach properly in this case? In particular, how can I add submission date and expected date to the formula/expression? Thank you very much!

Was this reply helpful? Yes No
Verified answer

Chriddle 8,513 Super User 2025 Season 2 on at

Like (2)

Report
Copy link

Link copied!
When comparing strings, you compare characters from left to right. Therefore "4" is greater than "21".
That's why I suggested the integer comparison.

split(dateDifference(outputs('Start_Date'),outputs('End_Date')),'.')[0] fails if the difference is less than one day,
because the dateDifference() function doesn't return a value with days and a period, just hh:mm:ss.

To implement the expression provided above, simply add it to a compose action (as an expression) and replace both date strings with your dates from the dynamic expressions.
The output is an Integer with the difference in days. You won't have any trouble comparing it.

div(sub(ticks(outputs('End_Date')), ticks(outputs('Start_Date'))), 864000000000)

Was this reply helpful? Yes No
albusbui 29 on at

Like (0)

Report
Copy link

Link copied!

Thanks a ton @Chriddle -- that worked flawlessly! Appreciated!
Albus

Was this reply helpful? Yes No