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Hi,
I have a Flow that sends e-mails with options to manager when an employee creates new item in SPO list. Recently, I set these e-mails to be encrypted (Exchange admin center - Mail flow - Rules). Now it seems that the e-mails are not accepted. I am system admin but do actually not at all know how to solve this. I really want these e-mails to be protected but I have temporarily disabled the encryption again.
Other encrypted e-mails from other Flows work just fine, but they are regular e-mails without options.
This is the error message I recieve in Outlook (translated)
It was not possible to deliver the message since it was rejected by the recipient's e-mail provider.
Diagnostic information for administrators:
Generating server: AM0PR05MB5124.eurprd05.prod.outlook.com
emailaddress@domain.com
Remote Server returned '550-5.7.162 OmeEncryptionAgent; Permanent Failure 550-5.7.162 Exception encountered: Microsoft.Exchange.Data.RightsManagement.RmException. 550 5.7.162 Please contact your system administrator for more information.'
Hi @MrtnM,
Sorry, I am not familiar enough with this piece of content. It seems that this is not a problem with Flow configuration, which is related to the setting of Exchange.
I hope these links can help you:
your-message-wasnt-delivered-because-the-recipients-e-mail-provider-rejected-it.html
office-365-your-message-wasnt-delivered-because-the-recipients-email-provider-rejected-it
Best Regards,
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