Power Platform Community Forum Thread Details

Hi All,

I've created a flow that will create an approval when an email is received.

This was originally built in a default environment. I then exported & imported into a Sandbox Dev environment for testing purposes.

When testing the flow it failed at the 'Create an Approval' action. It stated that one of the approval recipients does not have a 'per user plan licence'. Below is the error message:

The user 'XXXXXXXXXXX' cannot be created in Microsoft Dataverse because the account is not a member of group 'XXXXXXXXXXX'. Please ask an administrator to add user to the group.

Does the user need to be licenced in order to receive approvals?

Please note I have also added this user as an owner; the user has a trial licence and this worked in the 'default' environment.

Any advice would be much appreciated 🙂

Categories:

Using flows