Suddenly all my flows with approvals stopped working!
Everything gets frozen when the flow needs to send the e-mail for approval and the approval is never completed.
Can someone help me out?
I would assume something in your Exchange Online was failing to deliver the messages. Whatever it was got fixed.
Hi @flafioa ,
Maybe it is a accidental error has been fixed now, please make a test again and let me know if the issue still exists.
Best regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I received all the approvals e-mails yesterday and at the same time.
Why it took so long to receive it? Did it get "stuck" somewhere?
If the approvals are assigned to you and are showing up in the flow panel, but not in your mailbox, then check your Exchange Online service. I've seen the approval emails get filtered out as SPAM in the past. Also check your Junk folder in your mailbox.
Hi @Pstork1 ,
I am using the Start and Wait for Approval flow.
I am using my own flows as well as templates.
When I check al the approvals, everything is fine. I can even manually approve the flows that I receive, even though I never got the e-mail in my e-mail box.
Do you have any idea what is going on?
Hi @ChristianAbata ,
I checked the approvals and everything is registered there (all the flows sent). I can also see all the flows I received and approve them. However, I never get an e-mail with the approval request.
When I manually approve the flow, then all the other steps work fine.
Are you using the Start and Wait for Approval action or just the Create Approval action? Or are you working with one of the templates that uses older approval actions.
Hi @flafioa you cantry looking in the platform if the approval request exist.
Or please just write the email without selecting the advice like this.
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