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Start and wait for approvals - sending in parallel issue

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Posted on by EN-25070344-0

Hi,

Please help. Keeping in mind that I still a beginner. (I also haven't completed all the flow, just the condition - Approved branch)

I'm sending out approval requests in parallel, concurrency control is set OFF. I basically want to keep track of the response as they come in and update the requester by email once each response is received via email.

Process works fine, i.e. sends out multiple approval requests at once, until I add a step to send out an email update with the voting details for each response received, this causes it to revert to sending each request for approval subsequentially.

Could someone kindly assist, thankyou.

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Building flows

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EN-25070344-0 13 on at

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Ok so I sort of figured out my own issue, after pulling my hair out for a day.

When I initially created my flow I used the old designer, and then switched to the new designer to add in the modifications on tracking all the votes. If I open it up in the old designer and press save then the flow works sending in parallel, if I then open it up in the new designer and press save it will not send out the emails in parallel.

When I did set up the initial apply to each in the old designer I had concurrency set to this. I've tried adjusting the currency in the new designer but that doesn't work.....

I might try resetting up a new apply to each in the new designer or just stick with the old designer for now unless anyone has any other insight?

I was actually getting used to the new designer and enjoying it. So annoying.....

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srduval 1,760 Moderator on at

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Part of your problem is that the circled action will only happen upon successful completion of the "Approved" condition. If the response is anything else it won't fire. Parallel branches are tricky, you need to make sure you escape the branch with the add next action, then you'll get lines from each condition to the next step. I would recommend for simplicity switching the parallel branches out for a single switch action instead.

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EN-25070344-0 13 on at

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Thank-you @srduval for your suggestions.

I didn't understand exactly was you meant re 'escape the branch with the add next action, then you'll get lines from each condition to the next step.' I tried the below but again it only sent out approvals at the same time if I went back into the old designer and saved.

Could you kindly explain the basic layout of a switch action for me please so I can give that one a run :-)

Thanks again

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abc 123 784 Moderator on at

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At the bottom of the screen, click the add new action. It will then draw lines from every branch to that new action.

The way you have it currently is only for one single branch.

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