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Power Platform Community / Forums / Power Automate / Can't update/clear a o...
Power Automate
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Can't update/clear a option set by setting it to null using CDS (Current Environment)

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Posted on by 124

Hi all,

 

I'm having trouble setting a option set to null. It's one of the out of the box case fields called "Case Type". It's a option set which I've got prefilled when it enters a specific queue. I've then created a Flow which will update the case type field and set it to null when the flow runs but it's not doing it. 

 

The flow itself succeeds but nothing happens with the field. I want to clear that field and set it to null but it doesn't do that.

 

Any ideas why? Is it a bug?

image.png

 

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  • Verified answer
    v-litu-msft Profile Picture
    on at

    Hi @Mick282,

     

    You could refer to this post with a similar requirement, hope it helps:

    Adding options to a blank optionset with powerauto... - Power Platform Community (microsoft.com)

     

    Best Regards,
    Community Support Team _ Lin Tu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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