Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Power Apps - Power Apps Pro Dev & ISV
Answered

How to use SLAs in Canvas Apps

(0) ShareShare
ReportReport
Posted on by

Hi Guys,

 

I am new to PowerApps. I want to know is it possible to implement the SLAs for Dataverse tables which is available in power apps.

If possible please help me to implement it from scratch....

I read the SLA implementation in provided Microsoft documentation. I just come to know that I have make use of Dynamic 365 & Customer Service Hub. As of now I am not using Dynamic 365. So, need help.

 

Can we implement the SLA for Dataverse Table and to available records in those tables. If yes please help me to learn that implementation.

  • Suggested answer
    AgileXRM Profile Picture
    16 on at
    How to use SLAs in Canvas Apps
    You can use SLA functionality in Dataverse tables WITHOUT the first-party apps deployed (though you need to be properly Licensed).
     
  • Verified answer
    cchannon Profile Picture
    4,702 Super User 2025 Season 1 on at
    Re: How to use SLAs in Canvas Apps

    No. You cannot use the MSFT SLAs functionality without D365 modules. That functionality is only available as part of their first party solution. You could code your own interpretation of an SLA capability, but you cannot use their module without licensing it.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Warren Belz – Community Spotlight

We are honored to recognize Warren Belz as our May 2025 Community…

Leaderboard > Power Apps - Power Apps Pro Dev & ISV

#1
WarrenBelz Profile Picture

WarrenBelz 87 Most Valuable Professional

#2
mmbr1606 Profile Picture

mmbr1606 71 Super User 2025 Season 1

#3
Michael E. Gernaey Profile Picture

Michael E. Gernaey 65 Super User 2025 Season 1

Overall leaderboard