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Get Email (V3) Shared mailbox not populating

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Posted on by Breeze

I'm trying to use the Get Emails (V3) connector to get old/unread emails from a shared mailbox.

When configuring the Get Emails step I am trying to populate the "Original Mailbox Address" parameter with the shared mailbox... However it doesn't find any of my shared mailboxes. the dropdown says "no values match your search" and Instead offers to enter the address as a custom value.

I've read elsewhere that this step needs to "find" the shared mailbox and fill it in, rather than using a custom value... but none of the shared mailboxes I have access are being found.

My flow is connected to my office 365 outlook

Anything I could be missing in the configuration that explains why it's not finding my shared mailboxes?

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VictorIvanidze 13,073 on at

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Can you see this shared mailbox in your Outlook?

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Breeze 10 on at

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Hiya,

Thanks for your reply.

Yes I can see the Shared Mailbox in Outlook and can open it in OWA.

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VictorIvanidze 13,073 on at

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Try to use the old editor then.

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Breeze 10 on at

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Thanks.. that does let me select the shared mailbox.

Unfortunately My flow doesn't appear to be getting any emails, but you've definitely answered my question.

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VictorIvanidze 13,073 on at

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Create a new thread and describe your problem. I'll try to help 😉

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