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How do I have the form use the email address of the person submitting the form.

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Posted on by kevind5

I have created a form using MS Forms. When the flow runs after form submission, the recipient of the email in this case - Zendesk, receives the email from the form submitted. The sender of the form always appears as me. The creator of the flow and form. Is there a way to have the flow use the responder email address when submitting the form. Thanks

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Mira Ghaly 11,415 Moderator on at

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@kdietz
Please try the below:
Call the Get response details action and use the responders email on the From Sender by choosing to Add Dynamic Content

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kevind5 4 on at

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The flow us sending the form to support@swankmp.zendesk.com.
When I add the 'send as' with the responder ID dynamic content the flow fails with a permission issue using 'send as'
I am not in the zendesk.com domain and not able to update 'send as' permissions. It seems like somewhere in the flow or form Zendesk is parsing the requestor data incorrectly.

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