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Power Platform Community / Forums / Power Automate / How do I have the form...
Power Automate
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How do I have the form use the email address of the person submitting the form.

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Posted on by kevind5 4


I have created a form using MS Forms.  When the flow runs after form submission, the recipient of the email in this case - Zendesk, receives the email from the form submitted.  The sender of the form always appears as me.  The creator of the flow and form.  Is there a way to have the flow use the responder email address when submitting the form.  Thanks 

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Using flows
I have the same question (0)
  • Mira Ghaly Profile Picture
    Mira Ghaly 11,415 Moderator on at

    @kdietz 

    Please try the below:

    Call the Get response details action and use the responders email on the From Sender by choosing to Add Dynamic Content

    Mira_Ghaly_0-1601419289008.png

     

     

  • kevind5 Profile Picture
    kevind5 4 on at

    The flow us sending the form to support@swankmp.zendesk.com.

    When I add the 'send as' with the responder ID dynamic content the flow fails with a permission issue using 'send as' 

    I am not in the zendesk.com domain and not able to update 'send as' permissions.  It seems like somewhere in the flow or form Zendesk is parsing the requestor data incorrectly.

     

     

    kdietz_0-1601468894279.png

     

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