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How do I have the form use the email address of the person submitting the form.

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Posted on by kevind5

I have created a form using MS Forms. When the flow runs after form submission, the recipient of the email in this case - Zendesk, receives the email from the form submitted. The sender of the form always appears as me. The creator of the flow and form. Is there a way to have the flow use the responder email address when submitting the form. Thanks

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kevind5 4 on at

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Re: How to do I have the form use the email address of the person submitting the form.

The flow us sending the form to support@swankmp.zendesk.com.
When I add the 'send as' with the responder ID dynamic content the flow fails with a permission issue using 'send as'
I am not in the zendesk.com domain and not able to update 'send as' permissions. It seems like somewhere in the flow or form Zendesk is parsing the requestor data incorrectly.
Mira Ghaly 11,409 Super User 2025 Season 1 on at

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Re: How to do I have the form use the email address of the person submitting the form.

@kdietz
Please try the below:
Call the Get response details action and use the responders email on the From Sender by choosing to Add Dynamic Content