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Power Platform Community / Forums / Power Automate / Power App that calls P...
Power Automate
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Power App that calls Power Automate Flow - Token Refresh?

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Posted on by 21

Hello,

 

I have a Power App that calls a Power Automate flow. The flow fills out a Microsoft Word Template and stores it to a SharePoint list. Yesterday, we had an issue where one user could successfully use the app and call the flow, but the flow would fail due to "token errors". Below are the errors we received.

 

 

While this was happening, other users could run the app and flow just fine. We found the fix was to have the user sign out of their Microsoft account and sign back in and it started working fine. My question is, is there a way to have Power Apps force the user to refresh these tokens every time they load the app? Or is there another solution? The app would tell the user that it had successfully submitted but since the flow was failing the file never got created.

 

Note: This app is in the production environment, with a service account being used for the different connection references (SharePoint, MS Word, Office 365).

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I have the same question (1)
  • Suggested answer
    MichaelFP Profile Picture
    1,847 Super User 2025 Season 2 on at
    check you connection, it look like that it was expired.

    Open the maker https://make.powerapps.com  and after click in connections.



    Check if there is no failing connections there. If has fix and try it again.

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