Flow to send email reminders

(0) Share

Report

Posted on by jg224

Hi,

Just getting my feet wet with Flow so please bear with me here.

For a little context of what I'm doing here, I have a SharePoint list to keep track of loaner devices (laptops, phones, etc.) that are handed out to employees. The list itself functions fine, but now this is where Flow comes in. I'm trying to setup 2 types automated emails (from a shared mailbox) based off the list.

1 - Essentially a "Thank you for checking out this device, yada yada" email whenever an item is created. Pretty straightforward.

2 - Whenever a device becomes Overdue (based off a date calculation in the list), send a reminder to the user. Where I'm needing some guidance is where to setup a Recurrence/Schedule to resend the email every couple of days if the status remains Overdue.

This is my current flow (work in progress). Any help would be appreciated.

Categories:

Building flows

I have the same question (0)

All responses (3)

Answers (0)

v-yuazh-msft on at

Like (1)

Report

Hi @ jg224,

If you want to to resend the email every couple of days if the status remains Overdue,Please refer to screenshot below to create create the flow:

Note:

1. Take a try with my screenshot "Do until" instead of your Condition 2.

2. Choose the "Status" dynamic content of "Get item" in the first field of "Do until"

3. The flow would continue to send the email from a shared mailbox until the Status is not equal to ""Status""

4.If you would like the send the email from a shared mailbox every couple of days, you could add a "Delay" action under the "send the email from a shared mailbox" action.

Please let me know if your problem could be solved.

Regards,
Alice Zhang

Was this reply helpful? Yes No
jg224 27 on at

Like (0)

Report

So I ended splitting this into 2 Flows to make my life easier. The 1st one is running fine with no problems.

The 2nd one that is using the Do Until/Delay is a work in progress. It will kick out the first email just fine, but having some issues getting it to send weekly (minutes for testing purposes) follow up emails until the Do Until status is satisfied.

I think it's just a matter of tweaking the Counts and Timeouts.

Thanks

Was this reply helpful? Yes No
jg224 27 on at

Like (0)

Report

I've replicated your screen shot. But when I get to the "Get Item" action, the Status is not listed under the Dynamic content.

Was this reply helpful? Yes No