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Power Apps
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Opening app issue

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Posted on by Microsoft Employee

Hi Team,

 

I need your help with this as soon as possible please as it's really affecting my work.

 

I've created an app on canvas and when I tried to open it, it says: "This app uses features that come with a Power Apps premium plan. Start a trial to use these features.", even though I'm not on a premium plan nor I didn't start even the free trial.


Username: omar.elkaissy4@vodafone.com

App Link: https://apps.powerapps.com/play/ee870e47-3ce6-4147-814a-164c91a2efea?tenantId=68283f3b-8487-4c86-adb3-a5228f18b893

 

Kind Regards,

Omar Elkaissy

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I have the same question (0)
  • timl Profile Picture
    37,283 Super User 2026 Season 2 on at

    Hi Omar,

    Most likely, your app uses a premium data connection which requires a premium plan. This is the reason why the app prompts you to start a trial.

    Can you confirm the data sources that you're using in your app?

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Only Microsoft Excel (tables).

  • rebeccas Profile Picture
    2,591 on at

    I have seen that message before when I tried using something in the app that isn't including in my plan. The one I had used that I saw this was for the Business Card Reader. Are you using anything in the app that has the diamond next to it like below?

     

    rebeccas_0-1608299932306.png

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Nope, not even the slightest.

    I can present the screen even to show ya

     

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