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Send reminder email in parallel approval flow

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Posted on by Sawyer

Hello,

I have an approval flow that has two sets of parallel approvers. I've been looking for a way to send a reminder email if the approver does not respond in 3 days. The only way I've seen to do this so far is to have a parallel branch that sends email with a delay if the approval has not completed. However, when I looked at trying to do that, I was not able to add a parallel branch in front of my approval since it was already part of a parallel approval. I've added a diagram and picture of my flow below. After the first 2 approvers, there is a second set of approvers.

Any ideas on how I can manage this without spamming the approvers and being able to stop the reminder once the approval completes?

Flow Capture.PNG Flow Capture 2.PNG

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Building flows

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Pstork1 68,697 Most Valuable Professional on at

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If you go to the '+' just above your parallel branches you can add another parallel branch to the ones you already have. See the screenshot below

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Sawyer 27 on at

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I don't see the option to add another parallel within a parallel branch

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Pstork1 68,697 Most Valuable Professional on at

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If you look at my screenshot you will see the option to add another Parallel branch is just above the existing Parallel branch, not inside the branch. I don't believe you can have nested branches.

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Sawyer 27 on at

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OK thanks - I just needed to move it up higher - thanks

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