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Send reminder email in parallel approval flow

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Posted on by Sawyer

Hello,

I have an approval flow that has two sets of parallel approvers. I've been looking for a way to send a reminder email if the approver does not respond in 3 days. The only way I've seen to do this so far is to have a parallel branch that sends email with a delay if the approval has not completed. However, when I looked at trying to do that, I was not able to add a parallel branch in front of my approval since it was already part of a parallel approval. I've added a diagram and picture of my flow below. After the first 2 approvers, there is a second set of approvers.

Any ideas on how I can manage this without spamming the approvers and being able to stop the reminder once the approval completes?

Flow Capture.PNG Flow Capture 2.PNG

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Sawyer 27 on at

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Re: Send reminder email in parallel approval flow

OK thanks - I just needed to move it up higher - thanks
Pstork1 66,824 Most Valuable Professional on at

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Re: Send reminder email in parallel approval flow

If you look at my screenshot you will see the option to add another Parallel branch is just above the existing Parallel branch, not inside the branch. I don't believe you can have nested branches.
Sawyer 27 on at

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Re: Send reminder email in parallel approval flow

I don't see the option to add another parallel within a parallel branch
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Pstork1 66,824 Most Valuable Professional on at

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Re: Send reminder email in parallel approval flow

If you go to the '+' just above your parallel branches you can add another parallel branch to the ones you already have. See the screenshot below