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Salesforce failed to complete task: Message: A task was canceled.

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Posted on by Xerxel

When I put a trigger on any table, the trigger fires then I get this error:

{
 "error": {
 "code": 502,
 "source": "flow-apim-msmanaged-na-northcentralus-01.azure-apim.net",
 "clientRequestId": "861121dd-5ac5-4217-ac09-ba2556945ff4",
 "message": "BadGateway",
 "innerError": {
 "status": 502,
 "message": "Salesforce failed to complete task: Message: A task was canceled.\r\nclientRequestId: 861121dd-5ac5-4217-ac09-ba2556945ff4",
 "source": "mscorlib",
 "errors": []
 }
 }
}

Then I get this error on the front page:

There's a problem with the flow's trigger. Fix the trigger

There are only 15 columns in the table so I don't think it's a timeout. Does anyone have any ideas?

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v-bacao-msft Microsoft Employee on at

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Hi @Xerxel ,

The error message mentioned that the current task has been cancelled, so it cannot be completed, I think the status of the task must be pending, it can be set to complete.

Best Regards,

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JatinSanghvi Microsoft Employee on at

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@Xerxel , from the telemetry data, I can tell that all of the requests from Power Automate to the Salesforce server are getting timed out after waiting for 100 seconds. So some issue appears to be on Salesforce server end.

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JatinSanghvi Microsoft Employee on at

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@Xerxel , did you go through the known issues and limitations documented at https://docs.microsoft.com/en-us/connectors/salesforce/#known-issues-and-limitations (especially those copied below) and ensure that the Salesforce service is properly configured to allow Power Automate integration?

Salesforce session settings can block this integration. Please ensure that setting "Lock sessions to the IP address from which they originated" is disabled.
Salesforce API access should be enabled. To verify access settings, go to profile settings for the current user and search for "API Enabled" checkbox.
Note that Salesforce trial accounts do not have API access.

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