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When an email arrive in shared mailbox no ttriggering accordingly

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Posted on by NM-06090901-0

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Like i mentioned in the title this connector is preety unreliable or i am missing something.I have access to the shared mailbox and all i want to do is when an employee moves emails from Archive to a new subfolder called NewArchive to trigger the flow and do the necessary actions.For some reason no matter how many emails i move nothing happens.Can someone assist? Am i missing something here?

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Building flows

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v-yetonggu-msft on at

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Hi @Mikellas ，

When you receive this email and move it to another folder, the email is no longer a new incoming email, so flow will never be triggered.

Best Regards,

Sunshine Gu

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VictorIvanidze 13,073 on at

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This trigger works reliable only for emails _delivered_ to the folder, but not for the ones that copied/moved there.
Create a scheduled flow and check the folder periodically.

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adelley_p 6 on at

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When creating a scheduled automation, should I use the same trigger "when a new email arrives from a shared mailbox?" -- Same with thiis scenario, we move emails from Sent items to a folder

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VictorIvanidze 13,073 on at

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There is a dedicated trigger named "Recurrence".

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