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Power Platform Community / Forums / Power Automate / MS Flow cannot pick up...
Power Automate
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MS Flow cannot pick up Outlook Message ID stored in Sharepoint after message is moved

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Posted on by Microsoft Employee

I have created a flow (see attached) whereby an outlook message is the trigger. It is placed into a SharePoint online list will various details including "Message ID" and then the message is moved to a "Processed folder".

 

This works fine however once I try to recall the message in a separate flow the stored "Message ID" does not appear to be able to find the message. The error states "Cannot be found in store".

 

Capture.PNG 

 

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  • Verified answer
    v-yamao-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    I assume that you have two flows, one to insert email details into SharePoint list then move the email to a different folder. Another flow to get the email using the stored Message_ID from the email folder.

    However, I am afraid that the action Get email will only get emails from the inbox folder but not others. If you don’t move the original email to a different folder, then the corresponding email would be got. However, once you moved the original email to a different folder, flow will not be able to find out it.

    I have made the following two flows to test this issue, please check the images for a reference.

    1.PNG2.PNG

    Besides, I would suggest you submit a request on Flow Ideas Forum so that we are able to find out an email throughout the whole email folders:

    https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas 

     

    Best regards,

    Mabel

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