Hi there,
It sounds like there may be an issue with the configuration of your workflow. Here are some things to check:
- Configuration of the approval action in your workflow to ensure that the approvers are set up correctly. Make sure that all the required approvers are included and that the approval action is set to require all approvers to approve before the request is considered approved.
- Configuration of the email notification that is sent to the person who submitted the request. Make sure that the email notification includes accurate information about the status of the approval request and who has approved it.
- Permissions of the person who submitted the request in SharePoint. Make sure that the person has the necessary permissions to view the approval status of the request.
- Configuration of any other actions or steps in the workflow to ensure that they are not affecting the status of the approval request.
If you are still having issues after checking these items, please include screenshots of the flow setup/configuration to help us better understand the issue.
Hope it helps !
Mark it as solution if it resolves your query !