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I have created an entity with text values for set of custom values. My goal is, if one of these values is not presented as the answer to a question, to then provide a list of the most popular ones to suggest. I created a question with the Identify set to my new entity - I did not want there to be choices, but have the user type in their answer then validate against the entity values. I entered it like this:

I did not want the user to be re-prompted if a matching entity was not found, so I set the question behavior to Don't repeat under how many reprompts. I also set the retry prompt to:

Hmm, I didn't find that queue - you could try the any of the following:

Apples
Cherries
Plums

In entity recognition, I set the condition not met prompt to 'Can you try again?', the No valid entity found to set to empty, and the No entity found message to 'Hmm, I couldn't find that fruit.' Just for good measure I added a condition that is the FavFruit was null (as I specified in the no entity found parameter, it would give me a message that said, 'try again'. Despite all of these settings, if I enter a fruit not on the list, it just repeats the original question - which leads me to ask 'WHAT DO THESE SETTINGS DO???'. Help, they seem straightforward just don't do what I expect them to...

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