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Question Entity Recognition

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Posted on 4 Oct 2024 14:53:56 by 3
I have created an entity with text values for set of custom values.  My goal is, if one of these values is not presented as the answer to a question, to then provide a list of the most popular ones to suggest.  I created a question with the Identify set to my new entity - I did not want there to be choices, but have the user type in their answer then validate against the entity values.  I entered it like this:
 
I did not want the user to be re-prompted if a matching entity was not found, so I set the question behavior to Don't repeat under how many reprompts.  I also set the retry prompt to:
Hmm, I didn't find that queue - you could try the any of the following:
  • Apples
  • Cherries
  • Plums
In entity recognition, I set the condition not met prompt to 'Can you try again?', the No valid entity found to set to empty, and the No entity found message to 'Hmm, I couldn't find that fruit.'  Just for good measure I added a condition that is the FavFruit was null (as I specified in the no entity found parameter, it would give me a message that said, 'try again'.  Despite all of these settings, if I enter a fruit not on the list, it just repeats the original question - which leads me to ask 'WHAT DO THESE SETTINGS DO???'.  Help, they seem straightforward just don't do what I expect them to...
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  • Vinoth Selvam Profile Picture
    Vinoth Selvam 1,289 on 05 Oct 2024 at 03:15:12
    Question Entity Recognition
    Hello,
     
    Can you please show us the condition you configured where you are checking the Entity?
     
    If the configuration is proper, then you can just raise a support ticket with Microsoft.
     
    Thanks.
  • peterswimm Profile Picture
    peterswimm on 04 Oct 2024 at 15:03:24
    Question Entity Recognition
    Hmm I would open a support ticket, feels like a bug behavior.

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