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Power Platform Community / Forums / Power Automate / Populate Word Template...
Power Automate
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Populate Word Template Issues

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Posted on by 6

I've some Power Automate job that has been running successfully for months, but today they all stopped working.
I've identified that all the Power Automate jobs that use the "Populate Word Template" are failing.


The message in debug mode is:
   The dynamic operation request to API 'wordonlinebusiness' operation 'GetFileSchema' failed with status code 'BadRequest'. This may indicate invalid input parameters. Error response: { "status": 400, "message": "There was an error opening the selected file. Please check the file and try again. clientRequestId: d8dd3caf-5bf4-4681-afaf-bae0e3c00e93", "error": { "message": "There was an error opening the selected file. Please check the file and try again." }, "source": "wordonlinebusiness-ukw.azconn-ukw-01.p.azurewebsites.net" }

I've tried:
   1. Creating a new Power Automate Job

   2. Creating a new, very simple, document template

   3. Trying moving the document template from OneDrive to Teams and Sharepoint.

   4. Tried it in Logic Apps


All the above produced the same issue.


Note:
  * I'm able to select the template when setting the FILE attribute, of the Populate Word Template action, by using the folder view.

  * I'm only using the "Plain Text Content Control" inside the word document.

Any help would be most appreciated.

Nick

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I have the same question (0)
  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    I am also all of the sudden having this same issue. Was working fine 3 hours ago. 

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Also note this issue is affecting "When a file is added to a One Drive Folder" triggers! 

  • NickGRG Profile Picture
    6 on at

    If it help, we have determined that for us this relates to organisational IP restrictions.  However, we haven't determined the exact IP address range that is causing this particular issue.
    For information on IP addresses for Power Automate see IP address configuration - Power Automate | Microsoft Docs

  • kdrumm2 Profile Picture
    4 on at

    My organization was experiencing the same problem this week. After working with Microsoft support channels they confirmed a fix was published around 3pm ET on 5/6/2022. Immediately after all my flows began working again. Hopefully others are fixed now as well.

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