Solved: PAD sign in stuck after update

After Installation of PAD update to 2.40.207.24023 next start of PAD hangs in step "sign in..."

No activity. Process needs to be canceled by Task Manager.

Did try all relevant solutions:

- reset browser settings, install extension

- deinstall, reinstall PAD

- Troubleshooting tool - no connection issue

Nothing worked. Still same issue, stuck with sign-in.

I use PAD free plan on Windows 11 Home, and use heavily for efficiency in private processes. What can I do?

Troubleshooter report:

Category: ConnectivityDiagnosticGroup

Data,Diagnostic,Status,Time
Active internet connection detected.,Internetverbindung,Success,02/02/2024 21:43:24
"Dns query success. 'management.azure.com': 4.150.240.10, 2603:1030:a0b::10",Internetverbindung,Success,02/02/2024 21:43:24
Dns query success. 'api.flow.microsoft.com': 20.61.98.156,Internetverbindung,Success,02/02/2024 21:43:24
Dns query success. 'api.bap.microsoft.com': 51.116.148.229,Internetverbindung,Success,02/02/2024 21:43:24
"Dns query success. 'graph.microsoft.com': 20.190.190.99, 20.190.190.96, 20.190.190.101, 20.190.190.103, 20.190.190.102, 20.190.190.100, 2603:1026:3000:a8::80, 2603:1026:3000:a0::85, 2603:1027:1:a8::80, 2603:1026:3000:a0::86, 2603:1026:3000:a0::84, 2603:1026:3000:a8::81",Internetverbindung,Success,02/02/2024 21:43:24
Ping 'go.microsoft.com' success. Reply from '2.21.138.89': time=13ms,Internetverbindung,Success,02/02/2024 21:43:24
Endpoint 'https://management.azure.com/tenants?api-version=2020-01-01' is reachable,Internetverbindung,Success,02/02/2024 21:43:24
Endpoint 'https://api.flow.microsoft.com/providers/Microsoft.ProcessSimple/environments?$expand=properties/permissions' is reachable,Internetverbindung,Success,02/02/2024 21:43:24
Endpoint 'https://api.bap.microsoft.com/providers/Microsoft.BusinessAppPlatform/apiPolicies?api-version=2021-07-01' is reachable,Internetverbindung,Success,02/02/2024 21:43:24
Endpoint 'https://graph.microsoft.com/v1.0/organization' is reachable,Internetverbindung,Success,02/02/2024 21:43:25
No proxy related error for 'https://management.azure.com/tenants?api-version=2020-01-01'.,Proxyserver,Success,02/02/2024 21:43:25
No proxy related error for 'https://api.flow.microsoft.com/providers/Microsoft.ProcessSimple/environments?$expand=properties/permissions'.,Proxyserver,Success,02/02/2024 21:43:25
No proxy related error for 'https://api.bap.microsoft.com/providers/Microsoft.BusinessAppPlatform/apiPolicies?api-version=2021-07-01'.,Proxyserver,Success,02/02/2024 21:43:25
No proxy related error for 'https://graph.microsoft.com/v1.0/organization'.,Proxyserver,Success,02/02/2024 21:43:25
Endpoint 'https://management.azure.com/tenants?api-version=2020-01-01' is up,Erforderliche Dienste,Success,02/02/2024 21:43:25
Endpoint 'https://api.flow.microsoft.com/providers/Microsoft.ProcessSimple/environments?$expand=properties/permissions' is up,Erforderliche Dienste,Success,02/02/2024 21:43:25
Endpoint 'https://api.bap.microsoft.com/providers/Microsoft.BusinessAppPlatform/apiPolicies?api-version=2021-07-01' is up,Erforderliche Dienste,Success,02/02/2024 21:43:25
Endpoint 'https://graph.microsoft.com/v1.0/organization' is up,Erforderliche Dienste,Success,02/02/2024 21:43:25

Category: UIAutomationDiagnosticGroup

Data,Diagnostic,Status,Time
ComSpec system environment variable is defined.,Webautomatisierung,Success,02/02/2024 18:36:47
Installation of 'Chrome' not found.,Webautomatisierung,Warning,02/02/2024 18:36:47
Found Edge - x64 installation,Webautomatisierung,Success,02/02/2024 18:36:47
Edge has no user-level Native Messaging hosts configuration.,Webautomatisierung,Success,02/02/2024 18:36:47
Edge native message host path is valid in 'HKEY_CURRENT_USER\SOFTWARE\Microsoft\Edge\NativeMessagingHosts\com.microsoft.pad.messagehost',Webautomatisierung,Success,02/02/2024 18:36:47
Edge browser extension is allowed,Webautomatisierung,Success,02/02/2024 18:36:48
Edge native message host is allowed,Webautomatisierung,Success,02/02/2024 18:36:48
Microsoft Power Automate web extension is disabled in Edge for profile 'Profil 2'.,Webautomatisierung,Warning,02/02/2024 18:36:48
"All 'Preferences' files for Edge, have displayed issues for the Power Automate web extension.",Webautomatisierung,Failure,02/02/2024 18:36:48
Installation of 'Firefox' not found.,Webautomatisierung,Warning,02/02/2024 18:36:48
No Java installations found,Java-Automatisierung,Warning,02/02/2024 18:36:48
Die Installation von „SAP“ wurde nicht gefunden.,SAP-Automatisierung,Warning,02/02/2024 18:36:48
The x86 plug-in exists and it is valid.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The x86 plug-in is registered.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The x86 plug-in registration points to correct file.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The x64 plug-in exists and it is valid.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The x64 plug-in is registered.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The x64 plug-in registration points to correct file.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
The plug-in is registered to TSC.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48
No viable RDP clients exist on the desktop.,RDP/Citrix-Benutzeroberflächenautomatisierung,Success,02/02/2024 18:36:48