Answered

From (Send As) in Flow keeps reverting to my business email address

(0) Share

Report

Posted on by Community Power Pla... Microsoft Employee

I setup a workflow to send 2 email notifications from the email address: safetynotification@mycompany.com

But after one or two successful flows, it keeps breaking and reverts back to using my personal work email address when anyone clicks submit (from an App in Powerapps). See Pictures, really need help or alternative solution to correct this.

The workflow, see the "Send as"

My Email, see it is coming from me, not safetynotification.

Categories:

Using flows

I have the same question (0)

All responses (3)

Answers (1)

Sort by

v-bacao-msft Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi @Anonymous,

Do you want to send out the mail, the sender shows the account configured in From (Send as)?
The account filled here is required ”Send on behalf of” permission for that mailbox.
Please make sure this account has the permission. More details about sending an email on behalf of another user, please check the following article:
give-mailbox-permissions-to-another-user-in-office-365-admin
In addition, please check if the email address that you filled within the From (Send as) field ends with a semicolon ; .
Take a try and feel free let me know if issue still exist.

Best Regards,
Barry

Was this reply helpful? Yes No
Verified answer

Community Power Pla... Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!

The problem ended up being: time

For some reason it took a couple days to take full effect. It is no problem now. When something is submitted, it comes from the right address.

Was this reply helpful? Yes No
GabrielStJohn Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hey, @Anonymous!

Thank you for posting to the Flow Community Forum! It appears you have found a solution to your issue! If you feel as though your issue has been solved and you are satisfied with one of the previous replies, please click "Accept as Solution" on the reply that contains the solution so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!

-Gabriel
Microsoft Flow Community Manager

Was this reply helpful? Yes No