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Form in HTML email not working in Outlook

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Posted on by skyemo

Hi,

I placed an HTML form in an Outlook email being sent via Power Automate. The forms show up when opening web-based Outlook, but not the desktop client. It tells me to open the email in the browser for the proper display, but I would like to have it in the email. Any thoughts?

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ChristianAbata 8,951 Most Valuable Professional on at

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hi @skyemo please try creating an HTML first and then try sending the form again, I'm just curious about you are using and iframe of a html form? because if is an html form you are not be able to get that response from an email.

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skyemo 12 on at

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Hi @ChristianAbata,

I am using Power Automate, so I wrote the HTML within the Outlook email written on my flow. I didn't use an iframe tag; the structure of my code looks like this:

<html> <body> <form> <h1>example</h1> <label for="name"> Name: </label> <input type = "text" value:"Name"> </form> <form> <input type="radio" id="example" name="example1" value="example2"> <label for="example">Example</label> <input type="radio" id="example3" name="example4" value="example3"> <label for="example3">Example</label> </form> </body> </html>

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MJain 2,450 on at

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Hi @skyemo ,

Please go through the following url to help you better:

https://davidlozzi.com/2018/11/01/sending-a-beautifully-formatted-email-from-microsoft-flow/

Thanks

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ChristianAbata 8,951 Most Valuable Professional on at

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oh @skyemo well try adding

<!DOCTYPE html> <html> <head> <meta charset="utf-8">

as a complete html 5 template. Just to say by sending this kind of forms you are not going to be able to receive that information and using it directly in power automate just in case.

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v-litu-msft on at

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Hi @skyemo,

Outlook uses the HTML parsing and rendering engine from Microsoft Office Word to display HTML message bodies. Read more about supported and unsupported HTML elements, attributes, and cascading style sheets properties in the following series of articles:

Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 1 of 2)

Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 2 of 2)

Moreover, Outlook has very strict rules for any JS code in the message bodies. You will not be able to run any feedback form except provide a link to an external page.

Best Regards,
Community Support Team _ Lin Tu
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