web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Trouble with Control C...
Power Automate
Answered

Trouble with Control Condition with multiple criteria

(1) ShareShare
ReportReport
Posted on by 17

Hello,

 

I've got a flow that is triggered by responses to a Form. What happens after the Form response is recorded is a fairly complex web of If "this" is true, then do "that."

 

To keep it more simple for the sake of my example, let's say there are 3 boxes - one that says "Type," one that says "Location," and one that says "Position." There are many options for each of those boxes, so let's use this table as an example:

tcourter_0-1692120821171.png

 

Now let's say my goal is to make it so that IF Type = Verbal, AND Location = Philly OR NYC, AND Position = Associate OR Manager OR Assistant Manager, THEN send an email to PERSON1. But if IF Type = Verbal, AND Location = LA OR Chicago, AND Position = Associate OR Manager OR Assistant Manager, THEN send an email to PERSON2.

 

Below is a screenshot of how I have it setup now. It does trigger now, but not exactly the way it should. 

 

tcourter_1-1692121016656.png

Before, I had all 3 And/Or boxes set to AND, but it wouldn't trigger at all. Once I set them to Or, it triggers, but it's not checking that all the statements are true, only the first "Type" statement. So, since there's 4 similar scenarios, it's triggering all 4 of them instead of just the one.

 

I hope this makes sense and someone has encountered this before and can help, as it would be greatly appreciated!

 

Thank you.

Categories:
I have the same question (0)
  • Verified answer
    abm abm Profile Picture
    32,985 Most Valuable Professional on at

    Hi @tcourter 

     

    Based on the description your flow mapping is not quite right.

     

    This is your requirement.

     

    IF Type = Verbal
    AND Location = Phily OR NYC
    AND Position = Associate OR Manager OR Assistant Manager Then Email Person 1


    IF Type = Verbal
    AND Location = LA OR Chicago
    AND Position = Associate OR Manager OR Assistant Manager Then Email Person 2

     

    Based on the above I have normalised the IF statements. The below highlighted conditions are same for both scenarios. 


    IF Type = Verbal

        AND Position = Associate OR Manager OR Assistant Manager
        IF Location = Phily OR NYC Then
                  Email Person 1
       ELSE IF Location = LA OR Chicago
                Email Person 2

     

     

    This is the IF condition you want in Flow. Here I have declared three variables Type, Position and Location.

     

     

    image.png

     

     

    image.png

     

     

  • tcourter Profile Picture
    17 on at

    I think your 2nd picture put it into perspective for me. I've got to nest my Control Conditions within the "If yes" statements to create multi-conditional checks. That makes sense! I will give it a try and respond back if that works!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 594

#2
Valantis Profile Picture

Valantis 328

#3
David_MA Profile Picture

David_MA 281 Super User 2026 Season 1

Last 30 days Overall leaderboard