Unanswered

Email notifications for approvals

(0) Share

Report

Posted on by goaljnky

I have a flow with multistage approvals. The flow is run by a service account. Recently, as soon as there is an action on an Approval an email goes out from the service account to both the requestor and the approver. However, the body of the email doesn't contain any useful information.

Screen Shot 2022-07-20 at 4.18.43 PM.jpg

It does the same thing once the flow is approved. I am not able to figure out what is triggering this email but would like to get it stopped. Any help is appreciated.

Categories:

General topics

I have the same question (0)

All responses (3)

Answers (0)

ScottShearer 25,290 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

@goaljnky

Please post a screenshot of your Flow

Was this reply helpful? Yes No
goaljnky 2 on at

Like (0)

Report
Copy link

Link copied!

Here you go. I included the relevant part. It happens on the very first approval.

Was this reply helpful? Yes No
vivekpande18 894 Super User 2024 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi @goaljnky ,

This particular email is not triggered from approval action and also there doesn't seems to be any action of email present in your flow (except for the condition action which is collapsed, expand thta and check if any email or outlook action is present).

There is one more possibility, there might be one more power automate created separately, which is causing this.

Thanks

Was this reply helpful? Yes No