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Power Platform Community / Forums / Power Automate / Unable to send CRM ema...
Power Automate
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Unable to send CRM email - Pending Send

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Posted on by MZ_980 118

I am trying to send CRM email with a flow.  I'm able to generate an email, but I can't send it.  The status stuck at "Pending Send".  This is my config for calling an bound action to send an email:

boundaction.png

The No. of Delivery Attempts is 0 from the Email Messages table.

 

What do I need to check to send these emails?

Categories:
Building flows
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  • Verified answer
    Expiscornovus Profile Picture
    Expiscornovus 33,830 Most Valuable Professional on at

    Hi @z_mike_90,

     

    Have you configured the email setup for the user you are using in the connection of this action?

    https://learn.microsoft.com/en-us/power-platform/admin/settings-email

    https://learn.microsoft.com/en-us/power-platform/admin/create-forward-mailboxes-edit-mailboxes

     

    I would suggest to double check the email settings, mailbox records and server profile settings in the setup first.

  • MZ_980 Profile Picture
    MZ_980 118 on at

    That was the issue.  Thanks for your help.

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