Answered

Adobe Sign: multiple signers - flow continues without all signs

Like (0) Share

Report

Posted on 13 Mar 2020 08:37:20 by Rejdy

Hey guys,
i have a problem with approval process which includes 8 signers in AdobeSign. I assume the sequence of my flow is right, just the adobesign does not wait until the last signer signs the agreement.

My flow (the part i have problem with): Create an agreement -> Do until (get the status of an agreement: when status "is equal to" SIGNED - i also added a delay) -> Get a PDF of a signed agreement -> and then it continues with another steps.

My problem is that it goes through without all signs, i guess the problem is that the step is satisfied already with the first signature and takes the whole agreement as SIGNED already. Is there any expression i can add there instead of SIGNED? Something like it is done when "SIGNED BY LAST SIGNER" or anything like that?

Thank you!

I have the same question (0)

All responses (6)

Answers (1)

Community Power Pla... on 25 Nov 2020 at 13:30:01

Like (0)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hey @Rejdy, I'm having the exact same issue but I did not fully understand how you solved it, would you be interested in having a quick meeting so you can help me with my flow?

Was this reply helpful? Yes No
Verified answer

Rejdy 66 on 01 Apr 2020 at 07:07:55

Like (2)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hey guys! Yesterday we finally solved our issue with AdobeSign!
Original step with "Do until" consisting of "Get the status of an agreement" and "Delay" was changed for a new trigger "When an agreement workflow is completed successfully". Works like a charm now!

Original solution

New solution

Was this reply helpful? Yes No
Rejdy 66 on 16 Mar 2020 at 10:43:43

Like (0)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hey,
thanks for your reply.

Adobe forum have not provided any answer.

Is there any work-around using flows? Anything? I just need it to go through all the signatures and then save the document on SharePoint or DropBox. Or do we just have to wait for Adobe to fix it? 😄

Thanks.

Was this reply helpful? Yes No
fchopo 7,972 Moderator on 13 Mar 2020 at 09:20:28

Like (1)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hello @Rejdy
In Adobe forums there's a similar question with no answer: https://community.adobe.com/t5/adobe-sign/multiple-signers-and-microsoft-flow/td-p/10730936
Probably you will need to create a different signature for each of 8 members. Have a look at this video: https://www.youtube.com/watch?v=pq3L9TU1MPY
Hope it helps!
Ferran

Was this reply helpful? Yes No
Rejdy 66 on 13 Mar 2020 at 09:05:52

Like (0)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hey @fchopo !
Well, my flow has an approval step with condition. The condition is satisfied with "approved" and continues further to let's say "signature" part as you can see. But as i mentioned the AdobeSign step combined with "Do until" allows the whole flow to continue even though not all signatures are there. Therefore, i need something which specifies that it is "SIGNED" when the last signer specified in one of these steps, let's say the 8th one, has signed the agreement.

Was this reply helpful? Yes No
fchopo 7,972 Moderator on 13 Mar 2020 at 08:50:04

Like (0)

Report

Re: Adobe Sign: multiple signers - flow continues without all signs

Hello @Rejdy ,
Which kind of approval are you using? You should use "Everyone from the assigned list". Could you share your flow?
Hope it helps.
Ferran

Was this reply helpful? Yes No