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On demand flow keeps running on the same records

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Posted on by sbeal

Hi,

I've set up an On Demand flow in a solution to share with my Dynamics users. The flow works correctly the first time a user runs it, but if they run it again it re-runs the flow on the same records as the first run, even though they had selected different records.

I have sys admin privileges, the user in question has lower privileges (but includes running flows and

for the process entity). It works normally for me.

Any advice on what might be causing this? I double checked the GUIDs of the records that are triggering the flow and the flow is being triggered by the repeat GUID, which suggests the flow isn't getting the information on what the user has selected when running it?

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Using flows

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Mari on at

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Hi! I have not seen this behavior before. Could you try to reproduce this in a different flow? It can point to the same entity, I would like to see if this occurs to all flows or just one.

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sbeal 24 on at

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I've just got a colleague to run it on a basic flow that just composes some details from the selected records.
You can see the users did 3 records with the first "run", then selected a different 3 records for the second run - but the flow ran 6 times instead of 3 (repeating the first 3 runs).

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Mari on at

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This is very odd, you can report it to the Support Team to investigate what could be happening. You can open a service request here: https://admin.powerplatform.microsoft.com/support

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Danitza Nolasco 5 on at

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Hi sbeal,

Did you find a solution to this issue? My organization is experiencing the same behavior with one of our on demand flow.

Many thanks!

Danitza.

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sbeal 24 on at

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In short, no.
I submitted an issue with MS, and they asked me to get network traces for the flow. However when we came to record the traces everything was working as normal and we couldn't reproduce the error...

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Danitza Nolasco 5 on at

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Thank you! Hopefully the issue didn't happen again. I open a case with Microsoft yesterday for the same, if I get any insights or solution, will share it here.

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