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No longer able to open up attachments in email from my flow

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Posted on by dkeith

I created a few different flows to capture form responses and then send reply messages that the form was received. The flows also had the ability to send attachments. It has worked perfectly then the last request came in and we could not open the pdf attachment. I got the message Annotation 2023-05-23 104111.png

After investigating I also tried to send a test with a Word file and was also unable to open the file. Annotation 2023-05-23 104111 b.png

Below is my flow:

Flow 1.png

Flow 2.png

Flow 3.png

I don't understand how everything works for a while and then stops working. Please help me with a solution. Thanks

Diana

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Using flows

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CFernandes 8,504 Most Valuable Professional on at

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Hey @dkeith

Try removing the " (double quotes) around the File Content...

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dkeith 18 on at

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No that just made the flow fail

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CFernandes 8,504 Most Valuable Professional on at

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@dkeith Can you show me output of the "Send file action" something surely wrong with the file content...

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dkeith 18 on at

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Do you want to see the output from a test or just what I have set up for the flow? Here is a test that I ran and the attachment came through on the email but but I was unable to open it.

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CFernandes 8,504 Most Valuable Professional on at

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Hey @dkeith

I tried and it worked just fine no " (double quotes)

The two changes I implemented...

No Double Quotes..

Using Get File Content and passing id...

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

P.S. take a look at my blog here and like & subscribe to my YouTube Channel thanks.

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dkeith 18 on at

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First off thank you for your help on this. I learned about this application from YouTube to use it for something at work, so I literally copied it exactly as I saw it on YouTube. Saying this I want you to understand that I would need to know step by step the changes I need to make. I got rid of the double quotes around File Content
I
I was received the following error
Can you lead me to a specific video of the correct path in this section?

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dkeith 18 on at

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Sorry this is what I changed.

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