web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Apps
Answered

Licensing error

(0) ShareShare
ReportReport
Posted on by 226

Hi,

 

We have been using the power app. but suddenly we are getting this below error , even thought we have a license. Any suggestions.

 

App is not modified for few months.

 

gokulnath_0-1643291883923.png

 

Categories:
I have the same question (0)
  • Pstork1 Profile Picture
    69,599 Most Valuable Professional on at

    What connectors are you using?  Are you on an Office 365 based license, per user, per app, or older plan1/2.  If its the older plan1/plan2 then the license may have aged out. What connections does the app use?

  • Gokulnath_March Profile Picture
    226 on at

    Hi @Pstork1 ,

     

    Thanks for the reply. Below are the connections we are using in app.

    gokulnath_0-1643351501176.png

    Regarding license we are using per user, per app plan. I would like to know in both licenses in which scenario, we will get this error ?

     

    thank-you.

     

     

  • Verified answer
    Pstork1 Profile Picture
    69,599 Most Valuable Professional on at

    User's who have a per User plan should not be seeing this message.  They are already licensed for premium connections.  Per app plan licenses cover one app for one user.   They are automatically assigned to a user the first time they use the app if they don't have a per user plan assigned to them.  I would verify that you still have per app licenses available in that app's environment and assigned to that app.  I suspect you've used up your per app license pool and that's why people are getting this message.

  • Sri Profile Picture
    559 on at

    Hi @Pstork1 ,

    One of the external user trying to access the app got an error message. I have attached the image of the error message. I gave app permission and added them in teams also. 

    Any help on this would be greatly appreciated.

    MicrosoftTeams-image.png
  • Pstork1 Profile Picture
    69,599 Most Valuable Professional on at

    Please post this as a new question in the forum instead of tagging it onto an already answered question.  That way you'll get more responses and others will be able to find the answer easier.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 326 Most Valuable Professional

#2
11manish Profile Picture

11manish 168

#3
sannavajjala87 Profile Picture

sannavajjala87 75 Super User 2026 Season 1

Last 30 days Overall leaderboard