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Power Apps - Building Power Apps
Answered

Licensing error

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Posted on by 208

Hi,

 

We have been using the power app. but suddenly we are getting this below error , even thought we have a license. Any suggestions.

 

App is not modified for few months.

 

gokulnath_0-1643291883923.png

 

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  • Pstork1 Profile Picture
    66,011 Most Valuable Professional on at
    Re: Licensing error

    Please post this as a new question in the forum instead of tagging it onto an already answered question.  That way you'll get more responses and others will be able to find the answer easier.

  • Sri Profile Picture
    559 on at
    Re: Licensing error

    Hi @Pstork1 ,

    One of the external user trying to access the app got an error message. I have attached the image of the error message. I gave app permission and added them in teams also. 

    Any help on this would be greatly appreciated.

  • Verified answer
    Pstork1 Profile Picture
    66,011 Most Valuable Professional on at
    Re: Licensing error

    User's who have a per User plan should not be seeing this message.  They are already licensed for premium connections.  Per app plan licenses cover one app for one user.   They are automatically assigned to a user the first time they use the app if they don't have a per user plan assigned to them.  I would verify that you still have per app licenses available in that app's environment and assigned to that app.  I suspect you've used up your per app license pool and that's why people are getting this message.

  • Gokulnath_March Profile Picture
    208 on at
    Re: Licensing error

    Hi @Pstork1 ,

     

    Thanks for the reply. Below are the connections we are using in app.

    gokulnath_0-1643351501176.png

    Regarding license we are using per user, per app plan. I would like to know in both licenses in which scenario, we will get this error ?

     

    thank-you.

     

     

  • Pstork1 Profile Picture
    66,011 Most Valuable Professional on at
    Re: Licensing error

    What connectors are you using?  Are you on an Office 365 based license, per user, per app, or older plan1/2.  If its the older plan1/plan2 then the license may have aged out. What connections does the app use?

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