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Power Platform Community / Forums / Power Automate - Using Connectors / Jira Create Issue - 'B...
Power Automate - Using Connectors
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Jira Create Issue - 'BadGateway" Status code

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Posted on by Angleo 8

Hello, 

 

I have created a simple flow that collects MS Forms request to fill a product backlog in Jira. It worked fine for about a month and something happened that seemed to break it providing the attached error: 

 

Angleo_0-1659643218366.png

 

In reviewing the error, I noticed reference of 'reporter' field of type 'user' is not supported. Which led me to believe it to potentially be related to permissions in Jira. I noticed an admin did indeed make a permission scheme change but when I check my permissions, nothing changed that would prevent me from creating an issue. 

 

I am totally lost. Wondering if anyone has seen this sort of thing. 

 

 

Note - I have other flows accomplishing the same task. This is the only one presenting me the error. 

  • Angleo Profile Picture
    Angleo 8 on at
    Re: Jira Create Issue - 'BadGateway" Status code

    @raheel Hi there; we have not. We have decided to purchase licenses to complete the loop with Jira Service Management to keep the whole process in the same system and flow. 

  • raheel Profile Picture
    raheel 4 on at
    Re: Jira Create Issue - 'BadGateway" Status code

    Hi @Angleo , Have you got the solution for this?

  • Angleo Profile Picture
    Angleo 8 on at
    Re: Jira Create Issue - 'BadGateway" Status code

    @ZacLit unfortunately I did not. I had recreated as @v-yujincui-msft had mentioned with no luck. I just went the Jira Form route instead to workaround.

  • ZacLit Profile Picture
    ZacLit 2 on at
    Re: Jira Create Issue - 'BadGateway" Status code

    Hi @Angleo did you manage to find a solution this this problem?

  • v-yujincui-msft Profile Picture
    v-yujincui-msft on at
    Re: Jira Create Issue - 'BadGateway" Status code

    Hi @Angleo ,

     

    Maybe you could try to recreate this flow and try again.

    In addition, maybe you could consider creating a support ticket for professional assistance following the below procedure.

    Get Help + Support - Power Platform | Microsoft Docs


    Hope your problem can be solved as soon as possible.

     

    Sorry for any inconvenience.

     

     

    Best Regards,

    Charlie Choi

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