Microsoft Flows new email with attachments does not have attachments in flows

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Posted on by PC_Dokter_H

I am using the dedicated flow that is a template provided by Microsoft, the flow looks like this:

When checking the trigger of when a new email arrives, the output looks like this:

Do note that the email I am trying to send and get into flows has a .msg file attached to it. It is one single attachment.

Is this a bug?

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Using flows

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Matthy79 4,182 Super User 2024 Season 1 on at

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Do you have “include attachments” (or something like that) checked? (Not “only with attachments”). The alternative is to use “get attachments” action (or some like that) to get the attachments.

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PC_Dokter_H 7 on at

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I do not see the option you mention called "include attachments" in the send action.
You only have the option "attachments" and then you need to individually attach each single attachment, the problem lies however in the "output" part where it clearly is detecting the email in question has attachments, but the "attachment variable" is empty. (see the 3rd image)

If it would not be detecting attachments, the flow would not "continue" and stop. which you can see in the first image, is not the case.

I would still need to solve this question, but for now I have a workaround where I use the action "forward email". This only solves part of my problem, as I require to perform actions on the individual attachments.

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Matthy79 4,182 Super User 2024 Season 1 on at

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I am talking about the trigger, not the send action. The send action didn’t run because the loop has an empty array. It is empty because the attachments in the trigger are not included.

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PC_Dokter_H 7 on at

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I have added the following parameter in the trigger of a new mail being received:

Unfortunately this does not change the outcome:

Output of trigger:

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Matthy79 4,182 Super User 2024 Season 1 on at

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Have you resubmitted it or sent a new email? This option has to do exactly what you requested. If it doesn’t try the classic designer or use get attachments.

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