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Power Platform Community / Forums / Power Automate / Approvals throwing err...
Power Automate
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Approvals throwing errors in Outlook and in Web portal

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I'm having problems getting Flow Approvals to work. Are there any known issues right now? In the Approval portal https://australia.flow.microsoft.com/manage/environments/Default-myGUID/approvals/received I'm getting "Encountered internal server error from the XRM API." In Outlook I get "An error occurred. Please try again later."

 

In the rare cases when the approval goes through, the Flow that's waiting for it does not receive the status update.

 

The Approvals page is very slow to load, too.

 

Edit it's getting worse. Now I get this error when loading the approvals/received page.

 

XrmApiRequestFailed

Request to XRM API failed with error: 'The cache request to find a system user failed with status code '429' and message: 'Message: Combined execution time of incoming requests exceeded limit of 1200000 milliseconds over time window of 300 seconds. Decrease number of concurrent requests or reduce the duration of requests and try again later. Code: 0x80072321 InnerError: Type: Microsoft.Crm.Extensibility.Throttling.ThrottlingTimeExceededException`1[[Microsoft.Crm.Extensibility.ODataV4.Throttling.ThrottleKey, Microsoft.Crm.Extensibility, Version=9.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]] Message: Combined execution time of incoming requests exceeded limit of 1200000 milliseconds over time window of 300 seconds. Decrease number of concurrent requests or reduce the duration of requests and try again later. StackTrace: at Microsoft.Crm.Extensibility.ODataV4.Throttling.ODataThrottlingHandler.<ThrottleRequestAsync>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Crm.Extensibility.ODataV4.Throttling.ODataThrottlingHandler.<>c__DisplayClass7_0.<<SendAsync>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.PowerApps.CoreFramework.ActivityLoggerExtensions.<ExecuteAsync>d__11`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Xrm.Telemetry.XrmTelemetryExtensions.<ExecuteAsync>d__6`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Crm.Extensibility.ODataV4.Throttling.ODataThrottlingHandler.<SendAsync>d__7.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Web.Http.HttpServer.<SendAsync>d__0.MoveNext() InternalException: '.'.

 

 

 

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  • manuelstgomes Profile Picture
    6,625 on at

    HI @teylyn1 

     

    It's probably an issue with Power Automate's platform.

     

    You're getting a timeout so I think you should contact support to get more information.

     

    If I have answered your question, please mark your post as Solved.
    If you like my response, please give it a Thumbs Up.
    ​
    Cheers
    Manuel

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