Power Platform Community Forum Thread Details

I cannot get the last 2 current updates of Power Automate Desktop to even successfully launch any web browser and assume control of it (even though it worked fine in the past). Based on board posts, this is a known issue after 2.27. I would like to try to install version 2.26.00230.22312 as this was working but I cannot get a link to it online. Below is the error I am getting, and I am fine with an alternative solution instead of going back a version or 2, but I have tried all of the reinstalling extensions, etc. with no luck.

Also, I cannot find a way to put a ticket in with Microsoft Support directly, only chat bots and for this type of issue, they are of no help.

Microsoft.Flow.RPA.Desktop.Modules.SDK.ActionException: Failed to assume control of Microsoft Edge (Communication with browser failed. Try reloading extension). ---> Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Core.Browser.WebBrowserException: Exception of type 'Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Core.Browser.WebBrowserException' was thrown.
at Microsoft.Flow.RPA.Desktop.UIAutomation.WebAutomation.Core.WebExtensionsBrowser.WebExtensionsBrowserLauncher.LaunchNew(ProcessWindowStyle processWindowStyle, String initialUrl, Int32 timeout, WebPageCourseOfActionIfDialogAppearsEnum dialogHandlingMode, String dialogButtonName)
at Microsoft.Flow.RPA.Desktop.UIAutomation.Plugin.Edge.Edge.StartNew(ProcessWindowStyle processWindowStyle, String initialUrl, Int32 timeout, WebPageCourseOfActionIfDialogAppearsEnum dialogHandlingMode, String dialogButtonName)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.WebAutomationActions.LaunchNewEdge(String initialUrl, String edgeTabTitle, String edgeTabUrl, String dialogButtonToPress, Int32 operation, Int32 windowState, Int32 attachMode, Boolean waitForWebPageToLoad, Int32 waitForPageToLoadTimeout, Int32 courseOfActionIfDialogAppears, Boolean clearCache, Boolean clearCookies, Int32 timeout)
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.LaunchEdgeBase.Execute(ActionContext context)
--- End of inner exception stack trace ---
at Microsoft.Flow.RPA.Desktop.Modules.WebAutomation.Actions.LaunchEdgeBase.Execute(ActionContext context)
at Microsoft.Flow.RPA.Desktop.Robin.Engine.Execution.ActionRunner.Run(IActionStatement statement, Dictionary`2 inputArguments, Dictionary`2 outputArguments)

Categories:

Power Automate Desktop

I forgot to mention that I tried reinstalling the plugin (first the non-legacy new one to match the new version and then just in case the legacy one for the older versions) on all three browsers with no change in the outcome. I tried to boil it down by making a new flow with the only thing to open the browser and assume control and it just refuses in every instance. The reason I think it has something to do with the 2.27 update is that I have not updated my other instances of Power Automate Desktop for my other clients and they continue to work flawlessly and have for months. I even noticed in the Edge browser, the plugin graphic (I made it visible during testing) goes blue and hovering over it says that Power Automate is wants to gain control (paraphrasing) but then it just times out.