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help on trigger mail if above option not submitted

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Posted on 8 Aug 2023 13:19:10 by jacklara66

i have trigger mail setup on every tuesday , mail send with body 3 [Updated,Awaiting, and Pending ]option to user ,need to submit option back with in one hr

i want trigger mail if above 3 option not submitted by user with in a hr, new mail send to my boss for escalation

how to do that in power automate

please help on this

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jacklara66 23 on 16 Aug 2023 at 08:00:28

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Re: help on trigger mail if above option not submitted

thanks alot sir for solution its works perfectly!!!
ScottShearer 25,218 Most Valuable Professional on 09 Aug 2023 at 12:16:19

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Re: help on trigger mail if above option not submitted

@jacklara66

See my example below. Replace my Compose action with whatever action you have after the emails.

The first time I set the variable, I reference the Selected option for the first email from Dynamic properties. The second variable references the second email.
jacklara66 23 on 08 Aug 2023 at 21:53:46

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Re: help on trigger mail if above option not submitted

Yes sir , i need an example ,help me with example
ScottShearer 25,218 Most Valuable Professional on 08 Aug 2023 at 15:28:25

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Re: help on trigger mail if above option not submitted

@jacklara66

You'll need to set a timeout on the 1st email. Your escalation email will immediately follow the first email but have it's run-after option set to only run if the first email times out.

Let me know if you need an example.